SHIPPING & RETURNS
Shipping Policy
DELIVERY
In-stock items: 2-3 working days from order confirmation.
Out of stock: On/About 150 days from the order confirmation with down payment considering order size.
INSTALLATION
If the client wants the equipment (s) to be delivered in more than one location, there would be an additional charge, this must discuss prior to completing the delivery.
The place must be ready. If the place is not ready, additional charges are applied 20% from the total order amount (these charges apply for transportation, labor, and re-stocking).
The client shall be responsible for providing free and unhindered access to the facility in which the equipment is to be delivered and installed.
Delivery and installation included are based on the ground floor destination. Additional charges will be applied in case of disassembly for small doorways, stairs, elevators, etc.
Return & Exchange Policy
CANCELLATION OF ORDER
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To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return or exchange, we require a receipt or proof of purchase.
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In case the client cancels the order (units not more than three) within a week of the order confirmation date, A cancellation charge of Fifteen percent (15%) of the quotation value will be paid by the client
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In case the client cancels the order after arriving at the order (units not more than three), A cancellation charge of twenty percent (20%) of the quotation value will be paid by the client and must be paid within a week.
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If the client cancels the entire order, the advance payment will not be refunded.
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Under warranty part will be replaced once, if the same part is broken/damaged again will be charged.